Welcome to Crozer-Keystone's patient portal. Here you will find a wealth of information to help you navigate Crozer-Keystone's many patient resources, learn about CKHS' patient policies, visitor and family resources, how to prepare for an appointment and general information concerning your health. At the end of this section is a list of useful links that offer you additional information about your health and those you love.
Health e-Cooking Show - Live on our Website!
If you're looking for some new healthy - and delicious - recipes to try for you and your family, you'll want to visit our new Health e-Cooking Show recipes and videos. Simply click on the icon below for good food and good fun!
For easy access to information on the patient portal, please click on the links below.
Patient Resources
Patient Policies
How to Prepare for An Appointment
General Information Concerning Your Health
Visitor and Family Resources
Useful Links
Patient Resources
Acute Care of Elders (ACE) Unit
A specially equipped unit for seniors at Crozer-Chester Medical Center. For more information, click on the link or call 1-800-CK-HEALTH.
Advance Directives: Making Health Care Decisions
Advance directives enable you to make decisions about your future medical treatment if you are not able to make decisions or express your choices. Learn about the different methods available for you to make advance directives.
Ambulatory Services
Episodic and follow-up care is provided at Crozer-Chester Medical Center's Pearl Hall for individuals without health insurance who need the services of a surgeon or cardiologist. Call 610-447-2200 for details or to make an appointment.
Breast Nurse Navigators
Our breast nurse navigators coordinate patients' plans of care from the first mammogram to the consultations with medical staff to take the burden off the patient.
CKHS Imaging Locations, Hours
Request an appointment 24/7, locations and more for CKHS' imaging services.
Community Health Outreach
Crozer-Keystone Health System's mission is to improve the health of its community. Learn about the many programs and services Crozer-Keystone offers the community; read about the many programs and services CKHS offers youth via the Wellness Center and the Chester Youth Collaborative; and much more.
Financial Assistance
It is a general policy of the Crozer-Keystone Health System that our hospitals and physicians who are part of the Crozer-Keystone Health Network provide all necessary care to patients without regard to their ability to pay.
Local Transportation Information
Links to Southeastern Public Transportation Authority (SEPTA), SmarTraveller for up-to-the-minute traffic conditions and PENNDOT for roadway maintenance and traffic restrictions.
Patient Representative Program
Crozer-Keystone Health System's Patient Representatives assist patients when they need someone to advocate for them, listen to them, give them support, help with problem solving and much more.
Patient Rights and Responsibilities
Crozer-Keystone Health System is dedicated to the prevention of illness and committed to delivering quality medical care. Click here to learn about your rights and responsibilities as a patient.
Pre-Admission Testing
Important information for patients to educate themselves before their test(s).
Pre-Surgical Testing
Everything your patients need to know prior to surgery, including pre-admission testing contact information for each hospital.
Quality and Patient Safety
Crozer-Keystone Health System is committed to providing you with the best possible health care. Click on the following links to learn more about how to get involved with your care; CKHS' medication safety pledge; our pain management guidelines; preventing infections; and prescription guidelines. For information on Crozer-Keystone's Evidence-based Medicine initiative, click here.
Request An Appointment
Online, 24 hours a day, seven days a week - for imaging, cardiac testing and orthopedic services.
Senior Services
CKHS offers a world of services and support for our senior community, from the Geriatric and Evaluation Program (GEM) to upcoming events and an electronic newsletter.
Support Groups
Monthly support groups for cancer, bereavement, Alzheimer's caregivers, and more.
Back to top
Patient Policies
Crozer-Keystone Health System adheres to the following policies regarding patients and their care. Please click on the links below for additional information.
Non-Discrimination Statement
It is the policy of Crozer-Keystone Health System not to discriminate against any individual who presents for care to our hospitals or physician practices because of race, color, religion, age, ancestry, national origin, sex, sexual preference, handicaps, disabilities, marital or veteran status.
Patient Privacy
The Health Insurance Portability and Accountability Act (HIPAA) become law on April 14, 2003, to help protect the the privacy of patients. Crozer-Keystone Health System believes in its patients rights to protect their privacy. Click here to learn more about CKHS' Privacy Practice Notice and Patient Privacy Notice Summary.
Patient Rights and Responsibilities
Crozer-Keystone Health System is dedicated to the prevention of illness and committed to delivering quality medical care. Click here to learn about your rights and responsibilities as a patient.
Quality and Patient Safety
Crozer Keystone Health System is committed to providing you with the best possible health care. As part of these efforts, we encourage you to take an active role in your treatment.
Releasing Patient Information
Crozer-Keystone Health System hospitals have specific procedures regarding loved ones who may want to receive more detailed updates about your condition. Federal privacy laws mandate that we only provide your specific health information to those individuals who are active in your care or that you elect to tell.
Crozer-Keystone Supports Child Abuse Prevention
Because child abuse and neglect occurs in every community, Crozer-Keystone Health System is proud to partner with many local organizations as part of the “Stand for Children” campaign to help prevent child abuse.
Important Notice to Our Medicare Patients
This is a notice to alert you about an emerging group of private insurance products, called Medicare Private Fee-For-Service plans, offered to persons who are Medicare eligible.
Making Health Care Decisions: Advance Directives
You have the right to make health care decisions about what treatment you wish or do not wish to receive. The hospitals of Crozer-Keystone Health System will honor your right to make such decisions; however, anyone may lose the ability to make health care decisions due to illness or an accident, and end-of-life health care decisions may come up at any time.
Back to top
Prepare for Appointments
Find A Doctor/Midwife
Use our handy search tool to find the physician or midwife who is right for your patients.
Find A Location
Detailed directions to all of our hospitals and facilities.
Local Transportation Information
Links to Southeastern Public Transportation Authority (SEPTA), SmarTraveller for up-to-the-minute traffic conditions and PENNDOT for roadway maintenance and traffic restrictions.
Pre-Surgical Testing
Everything your patients need to know prior to surgery, including pre-admission testing contact information for each hospital.
Request An Appointment
Online, 24-hours-a-day, seven-days-a-week - for imaging, cardiac testing, cancer and orthopedic services and sleep studies.
Back to top
For Your Health
Clinical Cancer Trials
CKHS' Crozer Regional Cancer Center and Delaware County Regional Cancer Center offer cancer patients the opportunity to participate in a wide variety of cancer trials.
Community Events
Monthly support groups, special lectures and events, screenings, classes, workshops, senior events and much more.
Dietary Resource Center
Crozer-Keystone offers a wealth of dietary support services for the community: diabetes support services and classes; a variety of weight-loss services and support, including Bariatric Surgery at Crozer-Chester Medical Center, Healthy Inspirations at the Healthplex; as well as our new online cooking videos and recipes, The Health e-Cooking Show and live healthy cooking classes for the whole community.
Health e-Cooking Show Videos and Recipes
Here's a refreshing take on learning to cook healthy meals for you and your loved ones - the Health e-Cooking Show videos and recipes. Click here to watch mouth-watering dishes prepared by chefs that you can watch from the comfort of your home.
Health Information
A wealth of health content, educational animations of procedures and health quizzes for your patients.
Back to top
Visitor/Family Resources
Acute Care of Elders (ACE) Unit
A specially equipped unit for seniors at Crozer-Chester Medical Center. For more information, click on the link or call 1-800-CK-HEALTH.
Find A Location
Detailed directions to all of our hospitals and facilities.
Visitor Information
Visiting hours and other useful information for patient visits.
Back to top
Useful Links
This section lists a wide variety of links to websites about health topics that may be of interest to you and your family. For easy access to the categories listed, simply click here for a additional information on allergies, cancer, heart, diabetes, orthopaedics, and pregnancy and childbirth information.