Billing Information

To minimize cost and to ensure timely payment processing, all billing is done automatically (electronic funds transfer) via major credit card (Visa, MasterCard, American Express) or bank account (checking or savings). Employees of the Crozer-Keystone Health System may choose to pay their monthly dues via payroll deduction. Members who choose credit card billing may also elect to have a “House Account” established for lessons, camps, Spa services or other charges and services available throughout the club.

Members requesting changes or updates to their monthly financial information must provide written authorization prior to the first of the following month. When updating bank accounts, a voided check must be provided, indicating the member information name and address preprinted on the face of the check. Third party payments must be authorized by the account holder and clearly indicated on all financial forms.

All lessons, products and services of the club have a “no cash refund” policy. Discounts or other promotional items are not valid with other offers.

Billing issues or problems must be addressed to the Financial Services Department. You may address your concerns by calling 610-328-8893 or 610-328-8889, or visiting the office located on level one of the club. Financial Services Department operating hours are posted in the Business Office and are subject to change. 

Fee Schedules

The club retains the right to adjust fees at any time. Changes in dues and fees will be posted at least 30 days in advance on the club’s bulletin board, located outside the locker rooms.